Call Center Agent - Arab
الإمارات || منذ 1708 أيام
الإمارات
رقم الهاتف : 070819000118
مواعيد العمل :
دوام كامل
الراتب :
حسب المصدر As per source
المسمى الوظيفي :
إدارة و سكرتارية
تاريخ النشر :
2019/08/15
عدد الوظائف :
1
الوصف
TO OFFER PERSONALIZED CUSTOMER SERVICES TO CALLERS SUCH AS BENEFICIARIES, PROVIDERS AND/OR INSURANCE COMPANIES, BY DETERMINING REQUIREMENTS; ANSWERING INQUIRIES, RESOLVING PROBLEMS; FULFILLING REQUESTS; MAINTAINING DATABASE. HE / SHE SHOULD PROVIDE ACCURATE AND RELEVANT INFORMATION RELATED TO INSURED MEMBERS’ MEDICAL COVERAGE
BASIC DUTIES: Attend to phone calls received from beneficiaries, providers and insurance companies. Provide full and accurate information related to beneficiary’s medical coverage as per policy boundaries, inclusion and exclusion list. The CC agent will adhere to the standards of call management and the KPIs set by the department managers; will endeavor to eliminate abandoned calls and ensure/ facilitate the provision of quality service to the beneficiaries. The CC agent will maintain files for reports. Be fully versed and educate callers on multiple insurance policies. Might be required to assist in training colleagues and sharing knowledge. Able to accurately assess eligibility within the Kuwait guidelines as well as policy boundary.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.naukrigulf.com/call-center-agent-arab-jobs-in-abu-dhabi-uae-in-confidential-1-to-5-years-jid-070819000118
BASIC DUTIES: Attend to phone calls received from beneficiaries, providers and insurance companies. Provide full and accurate information related to beneficiary’s medical coverage as per policy boundaries, inclusion and exclusion list. The CC agent will adhere to the standards of call management and the KPIs set by the department managers; will endeavor to eliminate abandoned calls and ensure/ facilitate the provision of quality service to the beneficiaries. The CC agent will maintain files for reports. Be fully versed and educate callers on multiple insurance policies. Might be required to assist in training colleagues and sharing knowledge. Able to accurately assess eligibility within the Kuwait guidelines as well as policy boundary.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.naukrigulf.com/call-center-agent-arab-jobs-in-abu-dhabi-uae-in-confidential-1-to-5-years-jid-070819000118
برجاء الانتباه من عمليات النصب وعدم دفع اى مبالغ مالية تحت اى مسمى , والابلاغ عن الاعلانات المخالفة فورا.
بالنسبة لمكاتب الحاق العمالة بالخارج لابد من التحقق من ترخيص المكتب والتأكد من توثيق عقد العمل قبل دفع اى مبالغ مالية
بالنسبة لمكاتب الحاق العمالة بالخارج لابد من التحقق من ترخيص المكتب والتأكد من توثيق عقد العمل قبل دفع اى مبالغ مالية
وظائف مشابهة