Job Opportunity
The purpose of this position is to assist the Rolling Stock Engineer to provide comprehensive technical support to the line maintenance team, and to ensure that the rolling stock operates in a safe and reliable manner for the Dubai Metro.
Key Accountabilities
Assist the Rolling Stock Engineer in overseeing all aspects of technical support activities pertaining to rolling stock including software configuration management, technical support, preparation of maintenance procedures and instructions, safety and quality plans and procedures;
Assist the Rolling Stock Engineer in coordinating the maintenance planning and scheduling;
Assist the Rolling Stock Engineer to improve the existing system performance including appropriate modifications, new works planning and implementation;
Maintain and keep track of the section maintenance records by using the Maintenance Management System.
Perform and carry out duties as instructed/ directed by the Rolling Stock Engineer and Rolling Stock & Depots Manager.
What we are looking for in our candidates:
Customer Service – See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
Communicates Effectively - Clearly and concisely conveys information and ideas that engage others.
Judgement and Decision Making – Quickly recognizes and gets to grips with increasingly complex scenarios. Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
Drive for Results - Is motivated to deliver results through leading large and diverse teams across functions or business units. Shows drive to make a difference across teams, community and nationally.
Makes Decisions - Identifies and understands issues, problems and opportunities and takes action that is consistent with available facts, constraints and probable consequences.
Supports Difference - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.
Resilience - Stays focused and composed when under pressure to deliver, dealing constructively with setbacks and staying on course even when facing resistance or pressure to change.
Lives Serco values – Trust, Care, Innovation and Innovation
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


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https://www.naukrigulf.com/maintenance-technical-officer-rolling-stock-61255-jobs-in-dubai-uae-in-serco-middle-east-1-to-5-years-jid-050819000094