Job Purpose A World leader in air cargo

Requirements & Qualifications

• Maintain a regular communication، work ly with customer to develop customised solutions that address all special requirements، tailored services، priority treatment، and value-added services to ensure a continuous enhancement of service quality

• Support in the setup of new agreements، integration plans and operational processes to seamlessly integrate and ensure smooth execution and alignment with regulatory requirements

• Demonstrate excellent communication & IT skills

• Have sound analytical skills

• Maintain a regular communication، work ly with customer to develop customised solutions that address all special requirements، tailored services، priority treatment، and value-added services to ensure a continuous enhancement of service quality.

• Support in the setup of new agreements، integration plans and operational processes to seamlessly integrate and ensure smooth execution and alignment with regulatory requirements.

• Demonstrate excellent communication & IT skills.

• Have sound analytical skills.

Benefits & Conditions

• So if you're looking for a challenging and rewarding opportunity، apply today and join our team! Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world

• Salary & benefits

• Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world

We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents

We are able to cater to two-thirds of the world’s population in just 8 hours and serve major international trade regions quickly and efficiently

Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations

We have a young، efficient، wide-bodied fleet، with ample capacity to transport cargo through our state-of-the-art، multi-airport hub in Dubai and adapt to our customers ever-changing needs

As a Cargo Freighter Commercial Officer، you will provide dedicated and specialized management on the Commercial aspect of SkyCargo Freighters

Undertake the management of Key Customer Accounts، Blocked Space Agreements and Strategic Partnerships

You will act as a primary point of contact and ensuring their needs and expectations are met

Contributes to the identification of opportunities for continuous enhancement of systems، processes and practices، and productivity improvement، including producing high-quality communications materials to support the departments development initiatives

In this role، you will: Ascertain and collate all data related to the contracted flights، ensuring that accurate data is captured in the systems utilized

Determine the accuracy within the system is captured and identify and correct any anomalies that could affect accounting or reports that is used for performance monitoring and contract rates recommendation

Recommend initiatives or changes to management as part of continual account handling for service improvement and to ensure growth of the partnership

Develop key reports and manage and support regular meetings with Customers or Partners along with management and internal stakeholders

Ensure alignment regarding changes or operational aspects of the accounts / partnership

Monitor the performance including cargo volumes، revenue generation، on-time performance، and customer satisfaction using performance metrics to assess the effectiveness of agreement and relationship and identify areas for improvement

Set up a Block Space Agreement (BSA) with agents/direct customers in the cargo airline business involves establishing a contractual arrangement that provides the agent with guaranteed access to a predetermined volume of cargo space on designated flights

Develop an established partnership with other airlines

Be part in driving the collaboration models، initiatives and implementation of the partnership

Assess the partnership's effectiveness and provide report to the higher management / steering committee to help identify opportunities for optimization، expansion، or diversification

Qualification To be considered for this role، you must meet the below

Hold a bachelors degree or honors (12+3)

Have a minimum of 3+ years of experience in Logistics، Cargo or air cargo industry

Have completed approved Cargo ance and Handling courses including Special Cargo

Have experience in Handling and ance، Cargo Product Knowledge، Advanced Load Control and Freighter Load

Additional Consideration Will Be Given To Candidates Who: Have good knowledge of IATA regulations، rules and procedures

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Job Purpose

A World leader in air cargo

We have a young، efficient، wide-bodied fleet، with ample capacity to transport cargo through our state-of-the-art، multi-airport hub in Dubai and adapt to our customers ever-changing needs.

Contributes to the identification of opportunities for continuous enhancement of systems، processes and practices، and productivity improvement، including producing high-quality communications materials to support the departments development initiatives.

In this role، you will

Ascertain and collate all data related to the contracted flights، ensuring that accurate data is captured in the systems utilized.

Determine the accuracy within the system is captured and identify and correct any anomalies that could affect accounting or reports that is used for performance monitoring and contract rates recommendation.

Recommend initiatives or changes to management as part of continual account handling for service improvement and to ensure growth of the partnership.

Ensure alignment regarding changes or operational aspects of the accounts / partnership.

Monitor the performance including cargo volumes، revenue generation، on-time performance، and customer satisfaction using performance metrics to assess the effectiveness of agreement and relationship and identify areas for improvement.

Set up a Block Space Agreement (BSA) with agents/direct customers in the cargo airline business involves establishing a contractual arrangement that provides the agent with guaranteed access to a predetermined volume of cargo space on designated flights.

Develop an established partnership with other airlines. Be part in driving the collaboration models، initiatives and implementation of the partnership.

Assess the partnership's effectiveness and provide report to the higher management / steering committee to help identify opportunities for optimization، expansion، or diversification.

Qualification

To be considered for this role، you must meet the below

Hold a bachelors degree or honors (12+3).

Have a minimum of 3+ years of experience in Logistics، Cargo or air cargo industry.

Have completed approved Cargo ance and Handling courses including Special Cargo.

Have experience in Handling and ance، Cargo Product Knowledge، Advanced Load Control and Freighter Load.

Additional Consideration Will Be Given To Candidates Who

Have good knowledge of IATA regulations، rules and procedures.

So if you're looking for a challenging and rewarding opportunity، apply today and join our team!