Job Purpose dnata is one of the world's largest air and travel service providers، offering ground handling، cargo، travel and catering & retail services at over 130 airports in more than 34 countries across six continents

Key Responsibilities

• Organize daily operations to ensure tasks are completed efficiently and in compliance with procedures and service standards

• Brief team members on daily responsibilities، provide guidance، and deliver performance feedback

• (internal candidates) Additional consideration will given to candidates who have: A UAE driving licence or Home country driving licence، Good written and spoken communication Our services on the ground keep the world in the air

• Organize daily operations to ensure tasks are completed efficiently and in compliance with procedures and service standards.

• Brief team members on daily responsibilities، provide guidance، and deliver performance feedback.

• (internal candidates)

• if you want to join us، visit dnata.com/careers to apply

Requirements & Qualifications

• and meet SLA requirements

• Ensure compliance with work instructions، standard operating procedures، and operational requirements

• and meet SLA requirements.

• Ensure compliance with work instructions، standard operating procedures، and operational requirements.

Benefits & Conditions

• if you want to join us، visit dnata.com/careers to apply Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world. you can find out more information about our employee benefits in the Working Here section of our website

• Salary & benefits

• Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world. you can find out more information about our employee benefits in the Working Here section of our website

At dnata، we are by you side for the entire travel experience

As a Baggage services Agent you will perform baggage related activities at DWC in line with dnata's safety and operational standards، ensuring optimum service quality to our customers

In this role، you will: Lead by example in promoting safe working practices and ensuring equal workload distribution across the team

Conduct safety briefings at the start of each shift and intervene immediately when safety risks are identified

Ensure outsourced teams understand their

Oversee baggage sortation، handling، loading، offloading، arrival، transfer، and departure activities to meet operational timelines

Escalate operational issues to the Supervisor when required and support manual handling activities as needed

Monitor the serviceability of equipment and support systems، taking corrective action in case of breakdowns or failures

Maintain accurate shift records and documentation while coordinating effectively with relevant stakeholders to support smooth operations.

Qualification To be consider for this role، you will have to meet the below

Possess a High School Certificate Have a minimum of 2 to 4 years of experience in business administration، aviation، ground handling، customer Service. Possess English Level 4

We're one of the largest air services providers in the world، and you'll find us in over 80 countries offering expertise in ground handling، cargo، travel and flight catering

We're growing fast، and we're looking for people with imagination and creativity to join our team of more than 40، 000 people

We want potential stars to help us deliver on the promises our customers make

Be a part of our success story

Further information on what's it like to live and work in our cosmopolitan home city، can be found in the Dubai Lifestyle section.

Job Purpose

dnata is one of the world's largest air and travel service providers، offering ground handling، cargo، travel and catering & retail services at over 130 airports in more than 34 countries across six continents

At dnata، we are by you side for the entire travel experience.

As a Baggage services Agent you will perform baggage related activities at DWC in line with dnata's safety and operational standards، ensuring optimum service quality to our customers.

In this role، you will

Lead by example in promoting safe working practices and ensuring equal workload distribution across the team.

Conduct safety briefings at the start of each shift and intervene immediately when safety risks are identified.

Oversee baggage sortation، handling، loading، offloading، arrival، transfer، and departure activities to meet operational timelines.

Escalate operational issues to the Supervisor when required and support manual handling activities as needed.

Monitor the serviceability of equipment and support systems، taking corrective action in case of breakdowns or failures.

Qualification

To be consider for this role، you will have to meet the below

Possess a High School Certificate

Have a minimum of 2 to 4 years of experience in business administration، aviation، ground handling، customer Service.

Possess English Level 4

Additional consideration will given to candidates who have

A UAE driving licence or Home country driving licence، Good written and spoken communication

Our services on the ground keep the world in the air