MPCA and Health Referral Assistant الهلال الاحمر القطري QRC Back to Jobs Yemen Hodeidah، Hajjah

Key Responsibilities

• Yemen Posted: Oct 14، 2026 Deadline: Oct 20، 2026 Job Description Job Position Title: MPCA and Health Referral Assistant Location: Hajjah / Al Hodeidah، Yemen – Field-based Number of Positions: 2 (One position in each governorate) Employment Type: Full time Contract Duration: 6 Months About QRC Qatar Red Crescent Society (QRCS) is a nonprofit organization assisting vulnerable communities globally

• Duties and

• Perform other duties relevant to the position as assigned by the supervisor

Requirements & Qualifications

• Foster community ance by communicating the purpose of assistance، eligibility requirements، selection process، and feedback channels clearly to beneficiaries and community members

• Ensure that the referral policy، eligibility criteria، available services، approval requirements، transport arrangements، and relevant

• Residence in the assigned governorate or demonstrated ability to work effectively in the assigned districts is preferred Skills and competencies: Strong commitment to humanitarian principles، accountability، and respect for affected people

• Good interpersonal، communication، listening، and negotiation skills

Benefits & Conditions

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It offers life-saving aid during emergencies، improves health care services، and focuses on disaster preparedness and resilience

Position purpose The MPCA and Health Referral Assistant will support the implementation of MPCA and health-referral activities in the assigned governorate (Hajjah or Al Hodeidah)

The postholder will work directly with communities، eligible households، health facilities، referral focal points، local authorities، and QRC programme staff

This is a field-based position

The postholder must be willing and able to travel regularly to project locations within the assigned governorate and، when required by the referral system، respond outside normal working hours in accordance with QRC procedures

MPCA implementation support: Support the implementation of MPCA activities in accordance with approved project plans، standard operating procedures (SOPs)، eligibility criteria، and distribution schedules

Follow up and supervise beneficiary registration، data collection، verification، and payment oversight while ensuring the accurate completion and review of all related forms

Ensure correct application of vulnerability scoring، targeting tools، and QRC procedures for document verification، filling، and submission to the finance department

Inform beneficiaries، IDPs، and community leaders about QRCS، protection، safeguarding policies، and Accountability to Affected Populations (AAP) standards

Assist participants facing issues with registration، verification، payments، identity documentation، or access to complaints and feedback mechanisms، and refer unresolved problems or grievances to the supervisor

Coordinate with local authorities، community leaders، Financial Service Providers (FSPs)، and humanitarian partners (such as the CMWG) to ensure harmonized cash delivery in line with the Minimum Expenditure Basket (MEB)

Supervise FSP operations in the field and ensure smooth cash delivery processes

Support market assessments، baseline surveys، Post-Distribution Monitoring (PDM)، and other approved monitoring and assessment activities to collect feedback on the timeliness، safety، accessibility، and usefulness of assistance

Prepare regular activity reports، beneficiary databases، success stories، lessons learned، and complete project documentation for review before archiving

Maintain accurate and up-to-date beneficiary records، payment-related documentation، and other approved MPCA project files، ensuring completeness، consistency، accuracy، and confidentiality

Report suspected fraud، duplicate registrations، exclusion/inclusion errors، coercion، protection concerns، or other irregularities immediately through approved channels

Ensure strict respect and compliance with QRCS policies، including Child Protection، Prevention of Sexual Exploitation and Abuse (PSEA)، Anti-Fraud، and Anti-Corruption policies

Health-referral support: Support the implementation of the project referral pathway between QRC-supported health facilities and referral hospitals in accordance with approved referral criteria، procedures، and guidance

are clearly explained to patients and their caregivers

Receive and process referral information and verify cases in accordance with QRC referral criteria and the instructions of the responsible technical supervisor

Review referral documentation and ensure that all required information and supporting documents are complete and accurate before referral

Coordinate with QRC-supported health facilities، referral focal points، referral hospitals، transport providers، and relevant local authorities to facilitate timely and safe referrals، including transportation arrangements

Conduct regular on-the-job training for referral focal points at health-facility level and provide regular follow-up and case verification

Train and supervise Health Facility Referral Assistants on referral procedures and ensure proper application of the approved referral pathway

Facilitate admission procedures for referred patients and address any barriers or problems related to admission، transportation، communication، appointments، or other non-clinical access issues

Regularly follow up referred cases during admission and track them from referral initiation through admission، service completion، discharge، or other documented outcomes، ensuring that patients receive appropriate care and that patient safety is maintained

Facilitate the delivery of approved cash assistance to eligible referral cases or their caregivers at the referral hospital in accordance with QRC procedures and approved financial controls

Ensure compliance with Medical Data Confidentiality Protocols and protect patients’ medical and personal information in accordance with QRC referral policies

Follow up with patients، caregivers، health facilities، and referral focal points with appropriate consent and in a manner that protects privacy and dignity

Immediately escalate urgent medical، protection، safeguarding، child-protection، gender-based violence، or other high-risk concerns through established referral and emergency pathways

Referral and MPCA records management Maintain accurate and up-to-date registers، referral tracking sheets، beneficiary records، payment-related documentation، and other approved project files

Ensure that patient، beneficiary، and household information is kept confidential and is shared only with authorized personnel for legitimate programme purposes

Check forms and databases for completeness، consistency، and accuracy، and report data-quality problems promptly

Maintain an updated list of relevant health facilities، referral hospitals، focal points، contact numbers، services، opening hours، and transport arrangements in the assigned area

Keep referral vouchers، forms، registers، and other controlled documents secure and properly accounted for، where applicable

Coordination and representation: Work ly with QRC programme، health، MEAL، finance، logistics، and administration teams as required

Coordinate with health-facility staff، community health workers or volunteers، community leaders، local councils، DHO، and other approved stakeholders

Participate in project meetings، field visits، training sessions، coordination meetings، and review activities when requested by the supervisor

Maintain professional and constructive relationships with communities، service providers، and stakeholders while representing QRC positively and accurately

Share field observations، implementation challenges، lessons learned، and recommendations with the supervisor in a timely manner

Reporting، monitoring، and security: Submit accurate daily، weekly، or monthly activity updates and referral reports according to the project reporting schedule

Provide timely information on referrals، outcomes، pending cases، payment issues، community feedback، and implementation risks

Support monitoring، verification، assessments، post-distribution monitoring، and project evaluations

Required

and experience: At least Diploma in medical or related، especially with relevant strong health and nutrition background

At least two years of relevant field experience in humanitarian projects، preferably with experience in health referrals and/or MPCA or cash-based assistance

Previous experience with NGO

Good command of spoken and written English Good working knowledge of Microsoft Word and Excel

Experience with digital data-collection or case-tracking tools is an advantage

Knowledge of health services، referral pathways، and community structures in the assigned governorate is preferred

Integrity، discretion، and the ability to protect confidential personal and medical information

Ability to work respectfully with patients، caregivers، communities، health workers، local authorities، and colleagues

Strong organization، attention to detail، and ability to maintain accurate records

Ability to work independently in the field while following instructions and escalating issues appropriately

Ability to manage competing priorities and work calmly under pressure

Flexibility to travel and work in difficult or changing field conditions

Teamwork، initiative، problem-solving، and willingness to learn How to Apply: Application Process: All applicants must submit a cover letter and updated CV in English

Apply online at the following link Applications sent via email will not be considered

Please select the governorate you live in

Application deadline: 20 Oct، 2026 Apply on employer site This listing links to an external application

Yemen Board does not process applications on-site

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