Job Purpose Provide existing and potential customers with a superior and consistent quality service، both directly and in conjunction with GHA

Key Responsibilities

• Receive and process cargo telephone reservations in a prompt، accurate and efficient manner، resolving any customer queries Complete administrative duties as directed by the Cargo Supervisor/Officer، including data entry، statistics and reports Provide support in cargo commercial activities as required

• Complete administrative duties as directed by the Cargo Supervisor/Officer، including data entry، statistics and reports

Requirements & Qualifications

• & Experience: Educated to at least GCSE standard or equivalent A minimum of 2 years experience in a Cargo Operations or Airline environment Knowledge/skills: Knowledge of Dangerous Goods regulations Knowledge of Weight & Balance procedures PC based skills including Microsoft Word/ Excel/ E-mail

• Knowledge/skills

• PC based skills including Microsoft Word/ Excel/ E-mail.

Benefits & Conditions

• Must have the right to live and work in Thailand Salary & benefits Competitive Salary

• Salary & benefits

• Competitive Salary

Provide information and system support to customers with regard to rates، details، bookings، connections، regulations and other enquiries and oversee the service from GHA

Provide existing and potential customers with a superior and consistent quality service، both directly and in conjunction with GHA

Job Outline: Monitor and oversee the service provided by GHA to ensure it is in line with EK standards، including build instruction، maximisation of available space، load control، safety and ad hoc flight instruction Monitor import cargo receipt and breakdown، resolving any related issues in a timely manner

Prepare and verify accurate cargo documentation، including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulations and company policies Update flight handling reports including identification and monitoring of irregularities and discrepancies Dispatch post flight information to the correct departments in a timely manner

Qualification

Fluency in English and the language of the country you are working is essential

Job Purpose

Provide information and system support to customers with regard to rates، details، bookings، connections، regulations and other enquiries and oversee the service from GHA.

Job Outline

Monitor and oversee the service provided by GHA to ensure it is in line with EK standards، including build instruction، maximisation of available space، load control، safety and ad hoc flight instruction

Monitor import cargo receipt and breakdown، resolving any related issues in a timely manner.

Prepare and verify accurate cargo documentation، including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulations and company policies

Update flight handling reports including identification and monitoring of irregularities and discrepancies

Dispatch post flight information to the correct departments in a timely manner.

Receive and process cargo telephone reservations in a prompt، accurate and efficient manner، resolving any customer queries

Provide support in cargo commercial activities as required.

& Experience

Educated to at least GCSE standard or equivalent

A minimum of 2 years experience in a Cargo Operations or Airline environment

Knowledge of Dangerous Goods regulations

Knowledge of Weight & Balance procedures

Fluency in English and the language of the country you are working is essential.

Must have the right to live and work in Thailand