Home Post Jobs Help View CV World Relief Communications Officer Technical Reporting: SED، World Relief Home Office، for communications standards Section/Unit: Communications Supervisor: Country Director Duty Station: Country Office، Khartoum، Sudan، with travel to Area Offices and project locations Duration: One Year Closing Date: 25 Nov 2026 Background: Organization Summary: World Relief is a global humanitarian organization whose mission is to boldly engage the world�s greatest crises

Key Responsibilities

• Duties and

• Complete other duties reasonably assigned by the Country Director

Requirements & Qualifications

• Support project visibility plans and communication budgets، and coordinate the design and production of agreed materials in line with WRS and donor branding requirements

• Minimum Qualification، Skills and Experience Required: Commitment: Committed to the mission، vision، and values of World Relief Sudan

• Technical and Design Skills: Strong writing، editing، interviewing، photography، and basic video editing skills

• Demonstrated graphic design and PowerPoint skills، including reusable project templates and presentation decks

• Core Competencies: Strong planning، creativity، accuracy، and interpersonal skills، ability to gather information sensitively، adapt content for audiences، coordinate deadlines، and exercise discretion

• Skills in website content management، advanced video editing، or additional Sudanese languages

The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe

Since then، for 80 years، across 100 countries، World Relief has partnered with communities to build a world where families thrive and communities flourish

Today، organizational programming focuses on humanitarian and disaster response، community strengthening and resilience، and refugee & immigrant services and advocacy

Position Summary: The Communications Officer produces accurate written، visual، and multimedia content about World Relief Sudan's humanitarian and development programs for country communications، donor visibility، and public engagement

Reporting to the Country Director، the Officer coordinates with country teams and Sudan's Program Officer at Home Office

The role covers internal communications، WRS SharePoint content، social media، social and behavior change communication (SBCC)، and Arabic-English translation and interpretation، while protecting people's dignity and safety

Communications Planning and Coordination Maintain a country communications workplan and content calendar with the Country Director، coordinating priorities with Sudan's Program Officer at Home Office

Coordinate with Project and Area teams to identify activities، reporting milestones، field visits، and opportunities to document WRS work

Consolidate current project information into country profiles، project briefs، presentations، and other materials for agreed internal and external use. 2

Stories Multimedia and Graphic Design Visit project locations to collect interviews and produce photographs، video، and stories explaining community needs، WRS activities، and program results

Write and edit stories، captions، articles، reports، and updates in accessible language، adapting content for different audiences and channels

Work with program teams and MEAL to verify facts، figures، quotations، and claims before content is cleared for use

Design branded، editable project PowerPoint templates، presentation decks، infographics، fact sheets، and other print and digital materials for use by program teams. 3

Home Office Coordination and Translation Coordinate country updates، project information، briefing materials، and communications arrangements for approved visits with Sudan's Program Officer at Home Office

Provide relevant Home Office colleagues، including SED، with approved content on humanitarian needs، project activities، and results، according to country priorities and clearance procedures

Translate written materials between Arabic and English as needed، including stories، briefs، correspondence، and project information، preserving meaning، tone، accuracy، and confidentiality

Provide oral interpretation between Arabic and English during meetings، interviews، field visits، and approved visits as needed. 4

Donor Visibility and Branding Review grant communication and visibility commitments with the Grants Coordinator and project teams، and maintain a schedule of required communications outputs

Check acknowledgments، logos، wording، and approved visibility exceptions before materials are used، and retain evidence of completed communications deliverables. 5

Social Media and Content Management Manage content calendars، draft and schedule posts، and publish cleared content on approved organizational social media channels and websites

Monitor engagement، moderate comments، and respond or refer inquiries under approved procedures، use platform analytics to improve content and timing

Maintain an organized library of stories، photos، videos، consent records، captions، and approved materials، with clear access and usage information. 6

Internal Communications and WRS SharePoint Manage WRS SharePoint pages، country news، project information، staff announcements، approved templates، and resources

Coordinate internal updates and newsletters across the Country Office، Area Offices، and Home Office

Keep SharePoint content current، organized، and accessible with department content owners، and archive outdated materials

Coordinate content publishing with IT، which retains technical administration، security، and access permissions. 7

Social and Behavior Change Communication Work with technical program teams and MEAL to identify priority audiences، behavioral objectives، barriers، and appropriate communication channels for SBCC activities

Develop and adapt culturally appropriate SBCC messages and materials، including posters، visual aids، audio scripts، short videos، and digital content، with technical validation by sector leads

Pretest materials with intended audiences، revise them using feedback، and support MEAL in monitoring message understanding and communication results. 8

Ethical Communications and Professional Conduct Obtain and document informed consent، apply safeguarding and do-no-harm standards، and protect identities، personal data، and sensitive locations when collecting or sharing content

Obtain required country clearance and relevant Home Office review before publication، refer media inquiries and sensitive messages to authorized spokespersons

Coach field colleagues on content collection، consent، captions، and branding، and model World Relief's values and responsible use of information

Supervisory

This position does not have direct reports

It coordinates communications contributions from field focal points and works with approved service providers as required

Education: Bachelor's degree in Communications، Journalism، Media Studies، Public Relations، or a related field، or equivalent education and relevant experience

Experience: Minimum 3 years in communications، journalism، or multimedia production، including humanitarian، development، or civil society work

Demonstrated social media content management experience covering planning، scheduling، publishing، and engagement monitoring

SharePoint: Experience maintaining SharePoint pages and document libraries، organizing staff resources، and coordinating publishing with departments and IT

Proficiency in Canva، Adobe applications، or equivalent design tools، demonstrated through a portfolio

SBCC: Working knowledge of social and behavior change communication، including audience analysis، message development، accessible formats، and pretesting materials with communities

Understanding of consent، safeguarding، and ethical storytelling

Language: English reading and writing at CEFR C1 (Common European Framework of Reference for Languages)، including strong editing and proofreading، are required

English speaking and listening: B2 minimum، C1 preferred

Fluent written and spoken Arabic and accurate Arabic-English translation and interpretation are required

English proficiency is assessed through a practical written exercise and interview

Mobility and Working Conditions: Ability and willingness to travel regularly to project locations under WRS security procedures، and work with dispersed teams in a changing humanitarian context

Preferred

Communications experience with an INGO in Sudan or a similar humanitarian or development setting، including practical experience developing SBCC materials

Experience applying institutional donor visibility

and preparing content for public engagement

All CVs with certificates and cover letters are submitted to SudanJob