Job Purpose At Emirates، our company's medical team makes a huge impact on our ability to provide medical and clinical safety for our employees and their dependents

Key Responsibilities

• In this role، you will: Establish and prioritise department policies، processes، and procedures into discrete tasks with clear accountabilities

• Establish and prioritise department policies، processes، and procedures into discrete tasks with clear accountabilities.

Requirements & Qualifications

• Advanced Microsoft Office skills such as analysing information in Excel and Power BI & writing formula

• Advanced Microsoft Office skills such as analysing information in Excel and Power BI & writing formula.

Benefits & Conditions

• If you’re looking for a challenging and rewarding opportunity، apply today and join our team! Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotel stays worldwide

• Salary & benefits

• Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotel stays worldwide

Through our company medical clinics، we provide world-class facilities and patient care across family medicine، dental، psychology and more! As an Admin Officer، you will be responsible for job managing and developing a team of Administrative Staff to provide a consistent، efficient، and responsive، customer-oriented specialist service to an internal customer base

Ensure delivery of department and corporate

in liaison with internal and related functions (e.g

Scheduling)

Provide Effective hands-on supervision and day to day management of an admin team

Responsible for their performance management، providing timely feedback and coaching when required Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks

Responsible for resolution of operational issues or problems arising daily establishing root cause and implementing action to resolve

Identify and deliver improved working methods and practices

Ensure delivery of excellent customer service amongst all front line admin staff، guide and develop staff ongoing supported by training programs

Monitor diary management for specific area، ensure clinics are monitored and utilization is optimized

Keeping guidelines and policies up to date for specific area، ensure all staff adhere to the internal policies and guidelines

Ensure continuous communication with the Clark Contract Centre and identify gaps

Qualification To be considered for this role، you must meet the below

12 years schooling or equivalent. 5+ years experience in Administration

Experience in managing mid-sized customer focused teams ( 10 members or more)

Proven ability to coach and motivate staff

Ability to analyse، interpret and present large datasets in various reporting tools and techniques

Ability to write comprehensive reports

At Emirates Group، we’re committed to providing our employees with opportunities to grow and develop their careers

Discover what it’s like to live and work in our fast-paced، cosmopolitan home city by visiting the Dubai Lifestyle section on our career’s website: .

Job Purpose

At Emirates، our company's medical team makes a huge impact on our ability to provide medical and clinical safety for our employees and their dependents

Through our company medical clinics، we provide world-class facilities and patient care across family medicine، dental، psychology and more!

As an Admin Officer، you will be responsible for job managing and developing a team of Administrative Staff to provide a consistent، efficient، and responsive، customer-oriented specialist service to an internal customer base.

In this role، you will

in liaison with internal and related functions (e.g. Scheduling).

Provide Effective hands-on supervision and day to day management of an admin team.

Responsible for their performance management، providing timely feedback and coaching when required

Act as a first escalation point to clarify any policy issues with responsibility for decision making within established frameworks.

Responsible for resolution of operational issues or problems arising daily establishing root cause and implementing action to resolve.

Identify and deliver improved working methods and practices.

Ensure delivery of excellent customer service amongst all front line admin staff، guide and develop staff ongoing supported by training programs.

Keeping guidelines and policies up to date for specific area، ensure all staff adhere to the internal policies and guidelines.

Ensure continuous communication with the Clark Contract Centre and identify gaps.

Qualification

To be considered for this role، you must meet the below

12 years schooling or equivalent.

5+ years experience in Administration.

Experience in managing mid-sized customer focused teams ( 10 members or more).

Proven ability to coach and motivate staff.

Ability to analyse، interpret and present large datasets in various reporting tools and techniques.

Ability to write comprehensive reports.

If you’re looking for a challenging and rewarding opportunity، apply today and join our team!