وظيفة وكيل مبيعات الشحن لدى dnata Travel Group في دبي
CARGO TELESALES AGENT (DNATA) – Emiratisation About the job Job Purpose As Cargo Telesales Agent promote all principal airline products / services for dnata and to provide comprehensive sales support and information brokerage service (freight rates, flight details, bookings, inter-line connections) to cargo agents to ensure the products are well promoted in the market. In This Role, You Will Discusses safety concerns openly and reports them to the concerned supervisor
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
Follows day-to-day operations related to own job
Conducts/ Receives calls and follows up on the existing ones to identify new revenue opportunities and maintain existing accounts
Builds and maintains relations with existing sales leads and decision makers by providing them with prompt and professional service
Works with sales team regularly to verify lead information, airline rates, schedules, capacity and feeding back market data to ensure the accuracy and availability of data in a timely manner
Identifies trends in customer inquiries to ensure that the required stakeholders are updated of the information
Ensures airway bill execution at Cargo Partners, thereby maximising revenue opportunities by selling of higher profit services
Reverts promptly to the cases where pre-flight customer inquiries are passed to the relevant dnata
Cargo sections or to the airline feedback
Sends out the required broadcast messages to all customers briefing them with the changes to any of the freight products under guidance from the sales team
Develops reports regularly which include information on the number of the outgoing calls, outcome purpose and follows up on list of opportunities Qualifications & Experience To be considered for the role, you must meet the below requirements: 10 years Schooling (O levels) or High school (A levels)
1 to 2 years of experience in Cargo and Logistics experience with an international airline preferably
Basic IT and Computer Literacy Skills
English Language Skills
Basic Communication Skills
Proficient Negotiation Skills
Proficient Safety Awareness Skills تابع للوظائف على لمشاهدة جميع الوظائف الشاغرة على ثريدز اضغط شارك أصدقائك الخبر