مطلوب Senior Ticket Desk Agent - DUS
Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly BetterKey ResponsibilitiesComplete daily t…
Job description
Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
Key Responsibilities
- Complete daily ticket sales returns and assist with banking duties as requested
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty
- Complete daily ticket sales returns and assist with banking duties as requested.
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty.
Requirements & Qualifications
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
- Qualification You’ll Stand Out If You Have: Excellent customer service and communication skills
- Good problem-solving skills and the ability to respond positively to changing business needs
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
- Excellent customer service and communication skills.
- Good problem-solving skills and the ability to respond positively to changing business needs.
Benefits & Conditions
- Fluent in written and spoken English and German Salary & benefits Competitive 13th Month Payment Meal Allowance Vacation Allowance Laundry Allowance Airport Allowance Annual Leave Entitlement Supplementary Pension Contribution Additional Information "Concessional Travel (non-contractual benefit)
- Salary & benefits
As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence
Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue
Issue tickets، EMD/EBT make/amend reservations as and when necessary
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times
Assume
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable
Strong attention to detail and accuracy when handling reservations and ticketing
Ability to work effectively in a fast-paced operational environment
In order to be considered for this role، the essential things we need from you are: Experience using automated ticketing systems
Experience within the aviation، travel، tourism، or hospitality industries
Commitment to delivering exceptional customer service
Ability to work with people from diverse cultural backgrounds Good working knowledge of a major Computer Reservation System (CRS/GDS)
Knowledge of airline fares، ticketing procedures، and reservation processes
Job Purpose
At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system
Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty.
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue.
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required.
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times.
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers
Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers.
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable.
Qualification
You’ll Stand Out If You Have
Strong attention to detail and accuracy when handling reservations and ticketing.
Ability to work effectively in a fast-paced operational environment.
In order to be considered for this role، the essential things we need from you are
Experience using automated ticketing systems.
Experience within the aviation، travel، tourism، or hospitality industries.
Commitment to delivering exceptional customer service.
Ability to work with people from diverse cultural backgrounds
Good working knowledge of a major Computer Reservation System (CRS/GDS).
Knowledge of airline fares، ticketing procedures، and reservation processes.
Fluent in written and spoken English and German
Competitive
13th Month Payment
Meal Allowance
Vacation Allowance
Laundry Allowance
Airport Allowance
Annual Leave Entitlement
Supplementary Pension Contribution
Additional Information
Concessional Travel (non-contractual benefit)
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Important questions before applying
How can I apply for مطلوب Senior Ticket Desk Agent - DUS?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
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مطلوب Senior Ticket Desk Agent - DUS
مجموعة طيران الإمارات (Emirates Group)
Job description
Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
Key Responsibilities
- Complete daily ticket sales returns and assist with banking duties as requested
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty
- Complete daily ticket sales returns and assist with banking duties as requested.
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty.
Requirements & Qualifications
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
- Qualification You’ll Stand Out If You Have: Excellent customer service and communication skills
- Good problem-solving skills and the ability to respond positively to changing business needs
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
- Excellent customer service and communication skills.
- Good problem-solving skills and the ability to respond positively to changing business needs.
Benefits & Conditions
- Fluent in written and spoken English and German Salary & benefits Competitive 13th Month Payment Meal Allowance Vacation Allowance Laundry Allowance Airport Allowance Annual Leave Entitlement Supplementary Pension Contribution Additional Information "Concessional Travel (non-contractual benefit)
- Salary & benefits
As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence
Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue
Issue tickets، EMD/EBT make/amend reservations as and when necessary
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times
Assume
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable
Strong attention to detail and accuracy when handling reservations and ticketing
Ability to work effectively in a fast-paced operational environment
In order to be considered for this role، the essential things we need from you are: Experience using automated ticketing systems
Experience within the aviation، travel، tourism، or hospitality industries
Commitment to delivering exceptional customer service
Ability to work with people from diverse cultural backgrounds Good working knowledge of a major Computer Reservation System (CRS/GDS)
Knowledge of airline fares، ticketing procedures، and reservation processes
Job Purpose
At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system
Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty.
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue.
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required.
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times.
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers
Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers.
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable.
Qualification
You’ll Stand Out If You Have
Strong attention to detail and accuracy when handling reservations and ticketing.
Ability to work effectively in a fast-paced operational environment.
In order to be considered for this role، the essential things we need from you are
Experience using automated ticketing systems.
Experience within the aviation، travel، tourism، or hospitality industries.
Commitment to delivering exceptional customer service.
Ability to work with people from diverse cultural backgrounds
Good working knowledge of a major Computer Reservation System (CRS/GDS).
Knowledge of airline fares، ticketing procedures، and reservation processes.
Fluent in written and spoken English and German
Competitive
13th Month Payment
Meal Allowance
Vacation Allowance
Laundry Allowance
Airport Allowance
Annual Leave Entitlement
Supplementary Pension Contribution
Additional Information
Concessional Travel (non-contractual benefit)
Application and contact
مطلوب Senior Ticket Desk Agent - DUS
Choose an available application or contact method.
Job description
Read the job details and requirements before sending your application.
Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
Key Responsibilities
- Complete daily ticket sales returns and assist with banking duties as requested
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty
- Complete daily ticket sales returns and assist with banking duties as requested.
- Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or other senior staff on duty.
Requirements & Qualifications
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
- Qualification You’ll Stand Out If You Have: Excellent customer service and communication skills
- Good problem-solving skills and the ability to respond positively to changing business needs
- Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
- Excellent customer service and communication skills.
- Good problem-solving skills and the ability to respond positively to changing business needs.
Benefits & Conditions
- Fluent in written and spoken English and German Salary & benefits Competitive 13th Month Payment Meal Allowance Vacation Allowance Laundry Allowance Airport Allowance Annual Leave Entitlement Supplementary Pension Contribution Additional Information "Concessional Travel (non-contractual benefit)
- Salary & benefits
As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence
Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue
Issue tickets، EMD/EBT make/amend reservations as and when necessary
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times
Assume
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable
Strong attention to detail and accuracy when handling reservations and ticketing
Ability to work effectively in a fast-paced operational environment
In order to be considered for this role، the essential things we need from you are: Experience using automated ticketing systems
Experience within the aviation، travel، tourism، or hospitality industries
Commitment to delivering exceptional customer service
Ability to work with people from diverse cultural backgrounds Good working knowledge of a major Computer Reservation System (CRS/GDS)
Knowledge of airline fares، ticketing procedures، and reservation processes
Job Purpose
At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better
The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.
Passengers flying with Emirates enjoy an exceptional onboard experience، with world-class products and services، regionally inspired menus and over 6، 500 on-demand entertainment channels through ICE، Emirates’ award-winning in-flight entertainment system
Handle denied boarding situations including implementation of “Options” scheme and appropriate Compensation procedures (as per Emirates Policy) in order to retain customer confidence and loyalty.
Offer the full range of Emirates products and services to all passengers to maximise ticketing revenue.
Re-issue tickets and recalculate fares for passengers changing itinerary and make any additional collections as required.
Handle rebooking of flights، accommodate and issue FIM’s in the event of disruptions for EK and other airlines and ensure a high standard of customer service is maintained at all times.
of the Ticket Desk Supervisors in their absence to ensure the Ticket Desk is operated efficiently and a professional ticketing service if provided to the passengers
Assist other Airport Services team members as and when required in a multi skilled work environment، to ensure a seamless and efficient customer service to passengers.
Monitor and clear Reservation queues/ CDS/ issuance of ETA’s/ book STPC، where applicable.
Qualification
You’ll Stand Out If You Have
Strong attention to detail and accuracy when handling reservations and ticketing.
Ability to work effectively in a fast-paced operational environment.
In order to be considered for this role، the essential things we need from you are
Experience using automated ticketing systems.
Experience within the aviation، travel، tourism، or hospitality industries.
Commitment to delivering exceptional customer service.
Ability to work with people from diverse cultural backgrounds
Good working knowledge of a major Computer Reservation System (CRS/GDS).
Knowledge of airline fares، ticketing procedures، and reservation processes.
Fluent in written and spoken English and German
Competitive
13th Month Payment
Meal Allowance
Vacation Allowance
Laundry Allowance
Airport Allowance
Annual Leave Entitlement
Supplementary Pension Contribution
Additional Information
Concessional Travel (non-contractual benefit)
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How can I apply for مطلوب Senior Ticket Desk Agent - DUS?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
Do I need an account to apply?
An account helps you save jobs, track application status, and update your resume easily.
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