مطلوب Senior Visa Services Consultant/PRO - dnata Travel
Job Purpose dnata is more than a global air and travel services providerRequirements & QualificationsOffer products، services، and loyalty programmes that are contra…
Job description
Job Purpose dnata is more than a global air and travel services provider
Requirements & Qualifications
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements
- Listen to our customers carefully، understanding their exact needs and requirements، wow them through our surprise and delight service
- Qualification To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service
- A confident communicator with proven persuasive and influencing skills
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.
- To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent
- A confident communicator with proven persuasive and influencing skills.
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
As a Senior Visa Services Consultant/PRO، this role will be responsible to provide clients and potential clients superior and a consistent quality of travel services
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available
Attend all customer queries in a timely and appropriate manner
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients
Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize revenue
Drive additional ancillary revenue through the sale of tours، excursions and activities
Inform customers about mandatory
covering their journey such as passport، visa، health and Insurance
as well as other details such as check-in place and time
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets
Positive attitude and enjoys working as part of a team
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working
Someone who wants to keep developing and able to take accountability for their own learning
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them
Excellent attention to detail and understands the impact of errors on the business and customer
IT literate and quick to learn
Flexibility to work shifts، including evenings، weekends and public holidays
Find out what it’s like to live and work in our fast-paced، cosmopolitan home city in the Dubai Lifestyle section of our website
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management.
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available.
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients.
Drive additional ancillary revenue through the sale of tours، excursions and activities.
as well as other details such as check-in place and time.
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us.
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators.
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team.
Qualification
A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service.
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations.
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets.
Positive attitude and enjoys working as part of a team.
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working.
Someone who wants to keep developing and able to take accountability for their own learning.
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them.
Excellent attention to detail and understands the impact of errors on the business and customer.
IT literate and quick to learn.
Flexibility to work shifts، including evenings، weekends and public holidays.
Advertiser-supplied methods are shown here. Internal apply appears only when the previous-site conditions are met.
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Important questions before applying
How can I apply for مطلوب Senior Visa Services Consultant/PRO - dnata Travel?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
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The salary is not listed in the ad. You can ask about it when contacting or applying.
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مطلوب Senior Visa Services Consultant/PRO - dnata Travel
مجموعة طيران الإمارات (Emirates Group)
Job description
Job Purpose dnata is more than a global air and travel services provider
Requirements & Qualifications
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements
- Listen to our customers carefully، understanding their exact needs and requirements، wow them through our surprise and delight service
- Qualification To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service
- A confident communicator with proven persuasive and influencing skills
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.
- To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent
- A confident communicator with proven persuasive and influencing skills.
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
As a Senior Visa Services Consultant/PRO، this role will be responsible to provide clients and potential clients superior and a consistent quality of travel services
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available
Attend all customer queries in a timely and appropriate manner
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients
Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize revenue
Drive additional ancillary revenue through the sale of tours، excursions and activities
Inform customers about mandatory
covering their journey such as passport، visa، health and Insurance
as well as other details such as check-in place and time
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets
Positive attitude and enjoys working as part of a team
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working
Someone who wants to keep developing and able to take accountability for their own learning
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them
Excellent attention to detail and understands the impact of errors on the business and customer
IT literate and quick to learn
Flexibility to work shifts، including evenings، weekends and public holidays
Find out what it’s like to live and work in our fast-paced، cosmopolitan home city in the Dubai Lifestyle section of our website
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management.
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available.
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients.
Drive additional ancillary revenue through the sale of tours، excursions and activities.
as well as other details such as check-in place and time.
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us.
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators.
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team.
Qualification
A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service.
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations.
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets.
Positive attitude and enjoys working as part of a team.
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working.
Someone who wants to keep developing and able to take accountability for their own learning.
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them.
Excellent attention to detail and understands the impact of errors on the business and customer.
IT literate and quick to learn.
Flexibility to work shifts، including evenings، weekends and public holidays.
Application and contact
مطلوب Senior Visa Services Consultant/PRO - dnata Travel
Choose an available application or contact method.
Job description
Read the job details and requirements before sending your application.
Job Purpose dnata is more than a global air and travel services provider
Requirements & Qualifications
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements
- Listen to our customers carefully، understanding their exact needs and requirements، wow them through our surprise and delight service
- Qualification To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service
- A confident communicator with proven persuasive and influencing skills
- Offer products، services، and loyalty programmes that are contracted by dnata Travel and offer information on destination and product to all customers to ensure that it meets their travel requirements.
- To be considered for this role، you must meet the below requirements، Have 12 years of High School or equivalent
- A confident communicator with proven persuasive and influencing skills.
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
As a Senior Visa Services Consultant/PRO، this role will be responsible to provide clients and potential clients superior and a consistent quality of travel services
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available
Attend all customer queries in a timely and appropriate manner
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients
Maximise the sales/consultation opportunity to cross sell/upsell any relevant auxiliary product to maximize revenue
Drive additional ancillary revenue through the sale of tours، excursions and activities
Inform customers about mandatory
covering their journey such as passport، visa، health and Insurance
as well as other details such as check-in place and time
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets
Positive attitude and enjoys working as part of a team
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working
Someone who wants to keep developing and able to take accountability for their own learning
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them
Excellent attention to detail and understands the impact of errors on the business and customer
IT literate and quick to learn
Flexibility to work shifts، including evenings، weekends and public holidays
Find out what it’s like to live and work in our fast-paced، cosmopolitan home city in the Dubai Lifestyle section of our website
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
You will also be responsible to proactively service our customers via various channels (retail، phone، WhatsApp، email)، supporting them with queries، amendments and pro-active disruption management.
In this role، you will، Provide the highest standard of customer service to all clients whether Retail، Government or Corporate، using all tools that are made available.
Build valuable relationships with your customers & suppliers، ensuring your tone of voice، language and contact are in line with our brand guidelines and ensure a positive result for our clients.
Drive additional ancillary revenue through the sale of tours، excursions and activities.
as well as other details such as check-in place and time.
Maintain excellent working relationships with clients to update them on new products and services while at the same time work towards constantly improving working relationships.
Put things right when things go wrong، ensuring that our customers leave with only a positive experience of us.
Ensure that all forms of contact are handled quickly and with a friendly `can-do attitude، whilst achieving and exceeding service & sales performance targets against key performance indicators.
Adhere to all of the set standards of our customer feedback program، and any internal audit standards to ensure that we comply with the expected benchmark defined by the customer audit team.
Qualification
A minimum of 1 year of experience in commercial/Sales/Reservations/Ticketing/ Travel & Tourism/ Customer Service.
Someone who really understands the importance of exceptional customer experiences and exceeding our customers' expectations.
Someone who thrives on a busy service and sales environment and self-motivated to achieve performance & business targets.
Positive attitude and enjoys working as part of a team.
A flexible approach with the ability to adapt to different people، customers، challenges and ways of working.
Someone who wants to keep developing and able to take accountability for their own learning.
Ability to really listen to the customer، quickly identify their needs and think ahead to anticipate them.
Excellent attention to detail and understands the impact of errors on the business and customer.
IT literate and quick to learn.
Flexibility to work shifts، including evenings، weekends and public holidays.
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How can I apply for مطلوب Senior Visa Services Consultant/PRO - dnata Travel?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
Do I need an account to apply?
An account helps you save jobs, track application status, and update your resume easily.
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