Home Post Jobs Help View CV ICRC Assistant & Information Management Officer Duty Station: Kassala Closing Date: 28 Oct 2026 Background: WHO WE ARE The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence

Key Responsibilities

• REPORTS TO (ROLE) KAS Head of Sub delegation and Executive Assistant and IM Officer Duties and

• Handles routine secretarial duties، manages supply/service ordering with financial follow-ups، and ensures Delegation organizational charts and contact lists are updated

Requirements & Qualifications

• Minimum Qualification، Skills and Experience Required: DESIRED PROFILE AND SKILLS Strongly motivated by humanitarian work Able to work under pressure in a potentially dangerous environment CERTIFICATIONS / EDUCATION REQUIRED University degree or diploma or equivalent training and experience in Information Science، or related areas، is an asset

• Advanced computer skills including Microsoft Office suite، SharePoint and HCL Notes

• Excellent interpersonal and communication skills including the ability to produce written material of a high standard without supervision

• Outstanding organizational، prioritization، and time management skills

• Critical thinking and analytical skills، sense of initiative، curiosity، and creativity

• Good teamwork and coordination skills

• Interest and capacity to train staff members، with pedagogical skills

We take action in response to emergencies and at the same time promote respect for international humanitarian law

We are an independent and neutral organization، and our mandate stems essentially from the Geneva Conventions of 1949

We work ly with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted، rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence

We direct and coordinate the international activities conducted in these situations

OUR VALUES At the ICRC، we value impact، collaboration، respect، and compassion

We seek candidates who demonstrate behaviors based on these shared values

For more information on the ICRC values، please visit this page

THE PURPOSE The Assistant & Information Management (IM) Officer provides (high-level) administrative support and oversees information management including records acquisition، either independently or under the supervision of the Executive Assistant and IM Officer

S/he acts as a reference person for written protocols، correspondence، and standard tools

Screens، prioritizes، and tracks Delegation correspondence، manages schedules، and organizes internal and external meetings including all logistical arrangements

Drafts، translates، and proofreads formal communications in English، ensuring full alignment with the ICRC Correspondence Manual، protocol، and visual identity standards

Maintains professional networks، coordinates with government offices to follow up on official letters، and updates facilitation letter details for local authorities

Systematically organizes briefings for incoming mobile/resident staff، debriefings for departing staff، and coordinates official visit itineraries

Overseas end-to-end document lifecycles�including filing، archiving، inventory control، contingency planning، and monitoring sensitive ICRC stock (headed paper، badges، pins)

Manages collaborative tools، databases، and Delegation email boxes، while taking the lead in maintaining and promoting the local intranet page

Translates institutional IM policies (Data Protection، Information Security) into local guidelines، acting as a change agent to drive user adoption

Conducts regular briefings، refresher sessions، and workshops on correspondence، protocol، and IM tools for staff، sub-sites، and IM focal points

Serves as official coverage for the EAIMO and Administrative Assistant during absences، providing ad-hoc IM support to Sub-Delegations as needed

Experience dealing with national authorities، government agencies such as Ministries

Excellent command of English، knowledge of French an asset

Good knowledge in Information management، records management، project management

Strong attention to detail and ability to follow through with a high-level of accuracy

Pro-activeness to set priorities under tight deadlines

Energetic and perseverant with ability to work independently with minimal guidance to drive things forward in a disciplined manner

Adaptable to a continually evolving environment

Proven ability to work effectively and cooperatively in a team environment

Must possess the ability to effectively interact with a variety of people with tact and diplomacy and work well under stressful situations

Strongly motivated by humanitarian work PROFESSIONAL EXPERIENCE REQUIRED Minimum 3 years� experience providing executive support in a similar position، preferably in an international organization or company

Experience with calendar management and event / meeting planning

Service orientated with experience in problem solving and decision making

IMPORTANT NOTE FOR APPLICANTS Must be a current permanent resident of Kassala (local candidates only)

WHAT WE OFFER Rewarding work in a humanitarian and multicultural environment

Competitive employment package with medical insurance

In-house training opportunities for personal development

ADDITIONAL INFORMATION Type of role: National Staff Working rate: 100% Location: Kassala Type of contract: Fix-term contract (Extendable) Length of assignment: Six months (Extendable) Application deadline: 28 October 2026 Desired starting date: December 2026 HOW TO APPLY Ready to apply? You will need to upload your resume and a cover letter، copies of your diplomas and certificates، valid license to practice (where relevant)، passport، and driving license on the following link The ICRC values diversity and is committed to creating an inclusive working environment

We welcome applications from all qualified candidates

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