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Job details
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Job opportunity مجموعة طيران الإمارات (Emirates Group)

مطلوب Senior Airport Services Agent - MUC

Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly BetterRequirements & QualificationsJoin a …

Emirates
SalaryNegotiable
Job typeNot specified
Field or roleAir Host/hostess
Posted at2026-10-15
Job description

Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

Requirements & Qualifications

  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
  • Qualification Qualifications/Experience A good level of secondary education or equivalent
  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
  • Qualifications/Experience

Benefits & Conditions

  • Salary & benefits Competitive Salary Compeititve Benefits
  • Salary & benefits
  • Competitive Salary
  • Compeititve Benefits

As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence

Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft

Identify and meet the standard and special service

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner

Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities، announcements، hand baggage removal، regular staff briefing and stationary/equipment availability before the flight

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed

To monitor queues at check-in ensuring priority given to Premium passenger card holders

To assist and deal with any excess baggage and visa issues that may arise

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports

Cover the absence of check-in supervisor and prepare flight briefs regarding passenger information، ensuring that all staff، GHA and service providers are fully aware of this information

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness

Carry out credit card verification and travel documents check diligently

Experience in Airport Passenger Services handling

Knowledge of Departure Control systems

Must have completed professional training courses in Passenger Services and Ground Operations

Knowledge of Reservations & Ticketing is advantageous

Fluency in spoken and written English and German Information Applications from staff that have not completed 12 months’ service in their current position will not be considered

Applicants must have the legal right to live and work in Germany

The Company will not aid with obtaining work permits

Job Purpose

At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction.

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights

To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure.

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed.

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme.

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing.

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports.

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas.

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness.

Carry out credit card verification and travel documents check diligently.

Qualification

A good level of secondary education or equivalent.

Experience in Airport Passenger Services handling.

Knowledge of Departure Control systems.

Must have completed professional training courses in Passenger Services and Ground Operations.

Knowledge of Reservations & Ticketing is advantageous.

Fluency in spoken and written English and German

Information

Applications from staff that have not completed 12 months’ service in their current position will not be considered.

Applicants must have the legal right to live and work in Germany. The Company will not aid with obtaining work permits.

Apply and contact Contact methods available in this listing

Advertiser-supplied methods are shown here. Internal apply appears only when the previous-site conditions are met.

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Company snapshotمجموعة طيران الإمارات (Emirates Group)Emirates
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FAQ

Important questions before applying

How can I apply for مطلوب Senior Airport Services Agent - MUC?

Review the job details, then use the available apply or contact button on the job page.

Where is this job located?

The job location is Emirates.

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The salary is not listed in the ad. You can ask about it when contacting or applying.

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Available contact methodsمجموعة طيران الإمارات (Emirates Group)
5Tawzeef · Listing details

مطلوب Senior Airport Services Agent - MUC

مجموعة طيران الإمارات (Emirates Group)

LocationEmirates
Salary-
Employment typeNot specified
Openings1
Posted at2026-10-15
CategoryAir Host/hostess

Job description

Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

Requirements & Qualifications

  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
  • Qualification Qualifications/Experience A good level of secondary education or equivalent
  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
  • Qualifications/Experience

Benefits & Conditions

  • Salary & benefits Competitive Salary Compeititve Benefits
  • Salary & benefits
  • Competitive Salary
  • Compeititve Benefits

As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence

Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft

Identify and meet the standard and special service

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner

Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities، announcements، hand baggage removal، regular staff briefing and stationary/equipment availability before the flight

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed

To monitor queues at check-in ensuring priority given to Premium passenger card holders

To assist and deal with any excess baggage and visa issues that may arise

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports

Cover the absence of check-in supervisor and prepare flight briefs regarding passenger information، ensuring that all staff، GHA and service providers are fully aware of this information

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness

Carry out credit card verification and travel documents check diligently

Experience in Airport Passenger Services handling

Knowledge of Departure Control systems

Must have completed professional training courses in Passenger Services and Ground Operations

Knowledge of Reservations & Ticketing is advantageous

Fluency in spoken and written English and German Information Applications from staff that have not completed 12 months’ service in their current position will not be considered

Applicants must have the legal right to live and work in Germany

The Company will not aid with obtaining work permits

Job Purpose

At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction.

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights

To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure.

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed.

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme.

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing.

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports.

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas.

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness.

Carry out credit card verification and travel documents check diligently.

Qualification

A good level of secondary education or equivalent.

Experience in Airport Passenger Services handling.

Knowledge of Departure Control systems.

Must have completed professional training courses in Passenger Services and Ground Operations.

Knowledge of Reservations & Ticketing is advantageous.

Fluency in spoken and written English and German

Information

Applications from staff that have not completed 12 months’ service in their current position will not be considered.

Applicants must have the legal right to live and work in Germany. The Company will not aid with obtaining work permits.

Application and contact

External application linkhttps://www.emiratesgroupcareers.com/search-and-apply/26770
Listing URL: https://5tawzeef.com/en/job/2023996/%D9%85%D8%B7%D9%84%D9%88%D8%A8-senior-airport-services-agent-muc
Printed at: 2026-10-15 17:43
Job opportunity

مطلوب Senior Airport Services Agent - MUC

مجموعة طيران الإمارات (Emirates Group) Air Host/hostess
LocationEmirates
Job typeFull time
Posted2026-10-15
Openings1
SalaryNegotiable

Choose an available application or contact method.

Quick fitEmiratesStart with location and job type before the long description.
Trust & clarityمجموعة طيران الإمارات (Emirates Group)Company and contact data follow visibility permissions.
Next actionApply nowThe apply action stays clear with no adjacent ads.
LocationEmirates
Salary-
Openings1
Posted at2026-10-15
Job overview

Job description

Read the job details and requirements before sending your application.

Job Purpose At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

Requirements & Qualifications

  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce
  • Qualification Qualifications/Experience A good level of secondary education or equivalent
  • Join a dynamic، fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.
  • Qualifications/Experience

Benefits & Conditions

  • Salary & benefits Competitive Salary Compeititve Benefits
  • Salary & benefits
  • Competitive Salary
  • Compeititve Benefits

As one of the most recognised and admired brands globally، we’re driven by innovation، ambition and excellence

Emirates، one of the world’s most awarded international airlines، operates across six continents and serves over 140 destinations through its hub in Dubai

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft

Identify and meet the standard and special service

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner

Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities، announcements، hand baggage removal، regular staff briefing and stationary/equipment availability before the flight

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed

To monitor queues at check-in ensuring priority given to Premium passenger card holders

To assist and deal with any excess baggage and visa issues that may arise

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports

Cover the absence of check-in supervisor and prepare flight briefs regarding passenger information، ensuring that all staff، GHA and service providers are fully aware of this information

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness

Carry out credit card verification and travel documents check diligently

Experience in Airport Passenger Services handling

Knowledge of Departure Control systems

Must have completed professional training courses in Passenger Services and Ground Operations

Knowledge of Reservations & Ticketing is advantageous

Fluency in spoken and written English and German Information Applications from staff that have not completed 12 months’ service in their current position will not be considered

Applicants must have the legal right to live and work in Germany

The Company will not aid with obtaining work permits

Job Purpose

At the Emirates Group، we connect the world through our global hub in Dubai، ensuring our customers always Fly Better

The airline operates one of the most modern and efficient fleets، featuring spacious and comfortable Airbus A380، Airbus A350، and Boeing 777 aircraft.

of the passengers at check-in، transfer desk، special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.

Post the flight، ensure flight coupon reconciliation and head count confirmation is in order to assist the smooth process of a safe and on time departure of EK flights in order to achieve EK standards and passenger satisfaction.

Guide and advise team members to ensure that superior passenger service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights

To liaise and monitor the Emirates Chauffeur drive company on arrival and departure

Ensure eligible passengers are provided with this service on arrival and any passengers that require assistance are met on departure.

Oversee the arrival of bags into the baggage hall، ensuring priority bags are first on the carousel and assist passengers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium passengers ensuring passengers are kept fully informed.

Assist in dealing with any problems such as، keeping passengers informed of any delays، disruptions and denied boarding including the implementation of the 'Options' scheme.

Assist with the preparation and completion of pre and post flight documentation and complete all relevant station statistical information and filing.

Ensure all safety instructions are compiled with at all times and report any damage to aircraft، ULDS، immediately and assist with preparation of relevant reports.

Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of passenger service in all operational areas.

Provide ad hoc coverage at the Ticket Desk when there are shortfalls due to leave and sickness.

Carry out credit card verification and travel documents check diligently.

Qualification

A good level of secondary education or equivalent.

Experience in Airport Passenger Services handling.

Knowledge of Departure Control systems.

Must have completed professional training courses in Passenger Services and Ground Operations.

Knowledge of Reservations & Ticketing is advantageous.

Fluency in spoken and written English and German

Information

Applications from staff that have not completed 12 months’ service in their current position will not be considered.

Applicants must have the legal right to live and work in Germany. The Company will not aid with obtaining work permits.

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Contact option available مجموعة طيران الإمارات (Emirates Group)
FAQ

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Short answers that help job seekers understand the listing quickly.

How can I apply for مطلوب Senior Airport Services Agent - MUC?

Review the job details, then use the available apply or contact button on the job page.

Where is this job located?

The job location is Emirates.

Is the salary listed?

The salary is not listed in the ad. You can ask about it when contacting or applying.

Do I need an account to apply?

An account helps you save jobs, track application status, and update your resume easily.

Career advice

Advice before applying

Selected articles to help you prepare your CV or application message for this job.

How to Write a Professional CV for Gulf Jobs A practical guide to preparing a CV for jobs in Saudi Arabia, Qatar, UAE, and the Gulf market. How to Answer: Tell Me About Yourself A simple structure to answer the most common interview question confidently. Best WhatsApp Message for Job Applications A professional short message structure for applying to jobs through WhatsApp.
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