Lead Business Improvement Associate
Job description
Job Purpose dnata is more than a global air and travel services provider
Key Responsibilities
- if you want to join us، visit dnata.com/careers to apply
- if you want to join us، visit dnata.com/careers to apply.
Requirements & Qualifications
- As Lead Business Improvement Associate you will delivers Cargo business solutions as per the business process/requirements
- Align systems and processes with operational requirements، industry trends and recognised best practices
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements
- Have analytical ability to engage in testing interface level information between systems (agents and airlines) Have proficient Data collection and analysis Skills Have good English written and spoken communication Have proficient Presentation and Facilitation Skills Our services on the ground keep the world in the air
- Align systems and processes with operational requirements، industry trends and recognised best practices.
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements.
- Have proficient Data collection and analysis Skills
- Have proficient Presentation and Facilitation Skills
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- You can find out more information about our employee benefits in the Working Here section of our website
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend
In this role you will: Ensure business systems and automated interfaces remain available and support operational
and service delivery
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts
Plan and coordinate the successful rollout of system and process changes across operational facilities
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions
Qualification To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment You will have and edge if you: Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse
Have the ability to understand، communicate and translate Business/Operational processes into System
We’re one of the largest air services providers in the world، and you’ll find us in over 80 countries offering expertise in ground handling، cargo، travel and flight catering
We’re growing fast، and we’re looking for people with imagination and creativity to join our team of more than 40، 000 people
We want potential stars to help us deliver on the promises our customers make
Be a part of our success story
Further information on what’s it like to live and work in our cosmopolitan home city، can be found in the Dubai Lifestyle section.
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend.
In this role you will
Ensure business systems and automated interfaces remain available and support operational
and service delivery.
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement.
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts.
Plan and coordinate the successful rollout of system and process changes across operational facilities.
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation.
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness.
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs.
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions.
Qualification
To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management.
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment
You will have and edge if you
Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse.
Have analytical ability to engage in testing interface level information between systems (agents and airlines)
Have good English written and spoken communication
Our services on the ground keep the world in the air
You can connect directly with the employer via the verified options below or via quick apply.
Job match details
Advice before applying
Important questions before applying
How can I apply for Lead Business Improvement Associate?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
Do I need an account to apply?
An account helps you save jobs, track application status, and update your resume easily.
Lead Business Improvement Associate
مجموعة طيران الإمارات (Emirates Group)
Job description
Job Purpose dnata is more than a global air and travel services provider
Key Responsibilities
- if you want to join us، visit dnata.com/careers to apply
- if you want to join us، visit dnata.com/careers to apply.
Requirements & Qualifications
- As Lead Business Improvement Associate you will delivers Cargo business solutions as per the business process/requirements
- Align systems and processes with operational requirements، industry trends and recognised best practices
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements
- Have analytical ability to engage in testing interface level information between systems (agents and airlines) Have proficient Data collection and analysis Skills Have good English written and spoken communication Have proficient Presentation and Facilitation Skills Our services on the ground keep the world in the air
- Align systems and processes with operational requirements، industry trends and recognised best practices.
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements.
- Have proficient Data collection and analysis Skills
- Have proficient Presentation and Facilitation Skills
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- You can find out more information about our employee benefits in the Working Here section of our website
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend
In this role you will: Ensure business systems and automated interfaces remain available and support operational
and service delivery
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts
Plan and coordinate the successful rollout of system and process changes across operational facilities
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions
Qualification To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment You will have and edge if you: Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse
Have the ability to understand، communicate and translate Business/Operational processes into System
We’re one of the largest air services providers in the world، and you’ll find us in over 80 countries offering expertise in ground handling، cargo، travel and flight catering
We’re growing fast، and we’re looking for people with imagination and creativity to join our team of more than 40، 000 people
We want potential stars to help us deliver on the promises our customers make
Be a part of our success story
Further information on what’s it like to live and work in our cosmopolitan home city، can be found in the Dubai Lifestyle section.
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend.
In this role you will
Ensure business systems and automated interfaces remain available and support operational
and service delivery.
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement.
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts.
Plan and coordinate the successful rollout of system and process changes across operational facilities.
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation.
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness.
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs.
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions.
Qualification
To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management.
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment
You will have and edge if you
Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse.
Have analytical ability to engage in testing interface level information between systems (agents and airlines)
Have good English written and spoken communication
Our services on the ground keep the world in the air
Application and contact
Lead Business Improvement Associate
Choose an available application or contact method.
Job description
Read the job details and requirements before sending your application.
Job Purpose dnata is more than a global air and travel services provider
Key Responsibilities
- if you want to join us، visit dnata.com/careers to apply
- if you want to join us، visit dnata.com/careers to apply.
Requirements & Qualifications
- As Lead Business Improvement Associate you will delivers Cargo business solutions as per the business process/requirements
- Align systems and processes with operational requirements، industry trends and recognised best practices
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements
- Have analytical ability to engage in testing interface level information between systems (agents and airlines) Have proficient Data collection and analysis Skills Have good English written and spoken communication Have proficient Presentation and Facilitation Skills Our services on the ground keep the world in the air
- Align systems and processes with operational requirements، industry trends and recognised best practices.
- Assess customer recommendations and requirements، conducting feasibility studies and identifying beneficial improvements.
- Have proficient Data collection and analysis Skills
- Have proficient Presentation and Facilitation Skills
Benefits & Conditions
- Salary & benefits Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
- You can find out more information about our employee benefits in the Working Here section of our website
- Salary & benefits
- Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry، including discounts on flights and hotels stays around the world
We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling، cargo، travel، and catering & retail services
Our purpose is clear: to deliver on the promises our customers make
We are powered by a bold vision to be the world’s most admired air and travel services provider، which guides our strategy، culture، and every role across our teams
Our core values fuel everything we do: we are safe، we play to win، we respect everyone and work together as a team، and we are future thinking
At dnata، we foster diversity، nurture ambition، and celebrate achievement
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend
In this role you will: Ensure business systems and automated interfaces remain available and support operational
and service delivery
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts
Plan and coordinate the successful rollout of system and process changes across operational facilities
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions
Qualification To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment You will have and edge if you: Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse
Have the ability to understand، communicate and translate Business/Operational processes into System
We’re one of the largest air services providers in the world، and you’ll find us in over 80 countries offering expertise in ground handling، cargo، travel and flight catering
We’re growing fast، and we’re looking for people with imagination and creativity to join our team of more than 40، 000 people
We want potential stars to help us deliver on the promises our customers make
Be a part of our success story
Further information on what’s it like to live and work in our cosmopolitan home city، can be found in the Dubai Lifestyle section.
Job Purpose
dnata is more than a global air and travel services provider
If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel، we’d love to have you onboard.
Assesses the effectiveness of the changed process and the usage of tools while continuously focusing on improving the process and tools based on business demand and industry trend.
In this role you will
Ensure business systems and automated interfaces remain available and support operational
and service delivery.
Monitor system and tool usage، identifying non-compliance، gaps and opportunities for improvement.
Support the evaluation and sourcing of new tools and solutions، including conducting Proof of Concepts.
Plan and coordinate the successful rollout of system and process changes across operational facilities.
Support User ance Testing (UAT)، product certification، configuration and readiness for production implementation.
Lead business and system process improvements to enhance operational efficiency، service quality and cost effectiveness.
Manage and schedule system/process changes، audits and corrective actions while ensuring compliance with SLAs and SOPs.
Analyse system issues، customer complaints and recurring problems، working with Operations and relevant teams to implement corrective and preventive solutions.
Qualification
To be considered for this role، you should meet the below
Have a degree in Supply chain management، Logistics or operational management.
Have at least 4 years relevant post qualification experience in Cargo handling Systems/Environment
You will have and edge if you
Have comprehensive knowledge of Supply Chain، Air Cargo Industry and Warehouse.
Have analytical ability to engage in testing interface level information between systems (agents and airlines)
Have good English written and spoken communication
Our services on the ground keep the world in the air
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The job location is Emirates.
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