COMMERCE Sultan Centre nScan or input products into the register. ntEnsure correct pricing and handle cash, credit, or debit transactions. ntAnswer customer questions and provide information about products. ntResolve customer complaints or issues in a polite and professional manner. ntCount the register’s cash drawer at the beginning and end of the shift. ntEnsure that cash transactions match the recorded amount. ntPromote loyalty programs, discounts, and sales to customersntFollow company policies on age restrictions (e. g. , alcohol or tobacco sales). ntKeeping record of the entire sold items onlinentSupervise and motivate team members, ensuring they perform their roles efficiently. ntSchedule shifts and ensure adequate coverage. ntTrain new employees and provide on-going support. ntConduct performance reviews and provide constructive feedback to staff. ntAddress escalated customer complaints and resolve conflicts. ntEnsure high-quality customer service standards are maintained. ntStrategizing to meet sales targets. ntMaking sales reports and analysis for evaluation. ntWorking as a Call Center Assistant - assisting customers with their purchases and giving them a proper assistance, like replacement for some items not available. ntSending all necessary reports end of the day to the finance department. ntKeeping record of monthly sales . ntAssist with inventory management, ensuring stock is available and properly displayed’ntManage cash handling, including overseeing cash deposits and balancing registers. ntEnsure that sales targets and company goals are met. ntMaintain records of employee performance, sales, and inventory. nt Provide feedback and reports to upper management regarding store operations.