Key Responsibilities: Reception Duties:
t•tManage the front desk and serve as the first point of contact for clients and visitors.
t•tAnswer, screen, and route phone calls professionally; take accurate messages when required.
t•tRespond to inquiries via email, phone, or in-person with efficiency and courtesy.
t•tUse AI tools and Bitrix24 CRM to log inquiries, schedule appointments, and track communications. Administrative Support:
t•tMaintain office supplies, manage inventory, and coordinate with vendors for replenishment.
t•tHandle incoming and outgoing correspondence, including mail and courier services.
t•tUse AI-powered tools to organize documents, automate filing, and streamline administrative tasks.
t•tAssist in preparing reports, presentations, and meeting materials as required. Scheduling and Coordination:
t•tManage and update calendars for meetings, events, and deadlines using Bitrix24 and AI scheduling tools.
t•tCoordinate meeting arrangements, including booking venues, setting up equipment, and preparing agendas. Office Management:
t•tOversee the cleanliness and organization of the reception area and meeting rooms.
t•tUse AI solutions to track and improve office workflow efficiency. Key Skills & Requirements:
t•tExperience: At least 2 years of experience in administrative or receptionist roles, preferably in real estate or tech-driven industries.
t•tTechnical Skills: Proficiency in using office tools, Bitrix24 CRM, and basic AI tools.
t•tCommunication: Excellent verbal and written communication skills in English.
t•tOrganizational Skills: Strong multitasking, time-management, and attention-to-detail capabilities.
t•tCustomer Service: Friendly demeanor with a customer-focused attitude.
t•tTech-Savvy: Ability to quickly learn and adapt to new AI tools and CRM software. Key Performance Indicators (KPIs):
t•tReduction in response time to client inquiries by 20% through effective use of AI tools.
t•tMaintenance of a welcoming and organized reception area (feedback score: 90% or higher).
t•tTimely and accurate completion of administrative tasks and reports (target: 95%).
t•tPositive feedback from internal teams on coordination and support (score: 90% or higher). What We Offer:
t•tCompetitive salary with performance-based bonuses.
t•tAccess to training on AI tools, Bitrix24 CRM, and administrative best practices.
t•tA dynamic and innovative work environment.
t•tOpportunities for career development
Walk in for Interview Ontario Tower , 15 th Floor, Office 1503
Business Bay, Dubai
A7 Group Real Estate LLC
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