Job DescriptionnnCompany DescriptionnnTop end supplements provider with Branches all over Greater CaironnRole DescriptionnnThis is a full-time on-site role for a Moderator and Customer Support at MF Supplements located in New Cairo. The Moderator and Customer Support will be responsible for monitoring and responding to customer inquiries and feedback through various channels such as phone, email, and social media. The Moderator and Customer Support will also help with managing online communities and ensuring that all content is in line with the company's policies and values. nnQualificationsnn• Excellent communication skills, both written and verbalnn• Experience in customer service or moderationnn• Strong problem-solving skills and attention to detailnn• Ability to handle sensitive or difficult situations with professionalism and empathynn• Experience with social media platforms and customer relationship management (CRM) toolsnn• Bachelor's degree or higher in a relevant field such as Communications or Business Administrationnn• Ability to work in a fast-paced environment and manage multiple tasks simultaneouslynn• Customer-focused and passion for deliveringnnexcellent servicenn• Strong organizational and time-management skillsnnWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.