Summary:
The Operation Support Agent is responsible for providing support to operations managers and other departments to improve operational sales efficiency, reduce costs, and increase merchant satisfaction. This includes managing and tracking operations Sales data, investigating and resolving operational Merchant problems, identifying and implementing operational Sales improvements, coordinating with the his department to support Sales operations systems and applications, providing technical support to Sales operations staff, and generating and maintaining sales operational reports.

Duties and Responsibilities:
Activate new POS systems and train Merchants service representatives on how to use them Manage and track operations data
Resolve POS issues that they are directed to.
Visit non-performing Merchants according to the reports sent to them.
Support VAS, & LYD teams on their issues.


Job Requirements
Diploma: bachelor’s degree in IT (information technology), or related field.
Experience: determined by the direct manager.
How To Apply
Please send your CV to [email protected] and mention the job title in the subject.