وظيفة مسئول نجاح العملاء في Aumet في عمان, الأردن
Customer Success Officer
About the job
Aumet is a leading player in the healthcare sector, dedicated to digitalizing processes for medical distributors and pharmacies. We are seeking a dynamic Customer Success Manager to ensure the satisfaction and success of our pharmacy clients.
Responsibilities

Serve as the primary point of contact for pharmacy clients, understanding their needs and goals.
Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.
Provide ongoing support, training, and guidance to maximize the value of our applications.
Proactively identify opportunities for clients to optimize their use of our solutions.
Conduct regular check-ins and gather feedback to address any concerns or challenges.
Advocate for client needs and collaborate with internal teams to meet their requirements.
Monitor client usage and success metrics.
Requirements

Proven experience in customer support is a plus.
Strong communication and relationship-building skills.
Ability to understand and convey technical concepts effectively.
Excellent problem-solving and analytical abilities.
Bachelor’s degree in a relevant field.
Join Our Team
If you are passionate about ensuring client success, thrive in a dynamic environment, and want to contribute to healthcare digitalization, we invite you to apply and join our team.




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