مطلوب Customer Sales & Service Consultant – Mumbai
Job Purpose Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer …
Job description
Job Purpose Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth
Key Responsibilities
- Knowledge of back office/contact centre and airline industry procedures and methodology.
- Knowledge of Skywards، CRIS، iLoyal and ResConnect reservations systems.
- Ability to work in a busy environment.
- Proficient in using Windows applications، including Microsoft Word and Excel. Qualification
- Proficient in using Windows applications، including Microsoft Word and Excel.
Requirements & Qualifications
- Must have the right to work and live in India Knowledge/Skills
- Excellent communication skills in written، verbal and interpersonal with strong customer service.
- Knowledge/Skills
Benefits & Conditions
- & Experience: 12 Years schooling or equivalent Experience: Customer Service. Contact Centres 2+ Years Position will be based in Mumbai، India Salary & benefits Competitive salary
- Salary & benefits
- Competitive salary
Job Outline: Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels
Ensure full compliance with applicable policies، procedures and regulatory
while meeting customer expectations
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience
Job Purpose
Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth.
Job Outline
Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services.
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations.
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels.
while meeting customer expectations.
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements.
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience.
Must have the right to work and live in India
Qualification
& Experience
12 Years schooling or equivalent
Experience
Customer Service. Contact Centres 2+ Years
Position will be based in Mumbai، India
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How can I apply for مطلوب Customer Sales & Service Consultant – Mumbai?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
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The salary is not listed in the ad. You can ask about it when contacting or applying.
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مطلوب Customer Sales & Service Consultant – Mumbai
مجموعة طيران الإمارات (Emirates Group)
Job description
Job Purpose Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth
Key Responsibilities
- Knowledge of back office/contact centre and airline industry procedures and methodology.
- Knowledge of Skywards، CRIS، iLoyal and ResConnect reservations systems.
- Ability to work in a busy environment.
- Proficient in using Windows applications، including Microsoft Word and Excel. Qualification
- Proficient in using Windows applications، including Microsoft Word and Excel.
Requirements & Qualifications
- Must have the right to work and live in India Knowledge/Skills
- Excellent communication skills in written، verbal and interpersonal with strong customer service.
- Knowledge/Skills
Benefits & Conditions
- & Experience: 12 Years schooling or equivalent Experience: Customer Service. Contact Centres 2+ Years Position will be based in Mumbai، India Salary & benefits Competitive salary
- Salary & benefits
- Competitive salary
Job Outline: Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels
Ensure full compliance with applicable policies، procedures and regulatory
while meeting customer expectations
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience
Job Purpose
Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth.
Job Outline
Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services.
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations.
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels.
while meeting customer expectations.
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements.
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience.
Must have the right to work and live in India
Qualification
& Experience
12 Years schooling or equivalent
Experience
Customer Service. Contact Centres 2+ Years
Position will be based in Mumbai، India
Application and contact
مطلوب Customer Sales & Service Consultant – Mumbai
Choose an available application or contact method.
Job description
Read the job details and requirements before sending your application.
Job Purpose Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth
Key Responsibilities
- Knowledge of back office/contact centre and airline industry procedures and methodology.
- Knowledge of Skywards، CRIS، iLoyal and ResConnect reservations systems.
- Ability to work in a busy environment.
- Proficient in using Windows applications، including Microsoft Word and Excel. Qualification
- Proficient in using Windows applications، including Microsoft Word and Excel.
Requirements & Qualifications
- Must have the right to work and live in India Knowledge/Skills
- Excellent communication skills in written، verbal and interpersonal with strong customer service.
- Knowledge/Skills
Benefits & Conditions
- & Experience: 12 Years schooling or equivalent Experience: Customer Service. Contact Centres 2+ Years Position will be based in Mumbai، India Salary & benefits Competitive salary
- Salary & benefits
- Competitive salary
Job Outline: Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels
Ensure full compliance with applicable policies، procedures and regulatory
while meeting customer expectations
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience
Job Purpose
Provide exceptional service to Emirates customers by promoting and selling Emirates products and services، with a strong focus on enhancing the customer experience while driving sustainable revenue growth.
Job Outline
Provide exceptional customer service by delivering accurate information and actively promoting relevant Emirates products and services.
Actively drive revenue growth by upselling، cross-selling، and presenting customers with a range of products and services aligned with their needs and value expectations.
Ensure every customer interaction is acknowledged and thoroughly handled with a personalised approach across all communication channels.
while meeting customer expectations.
Maintain up-to-date knowledge of Emirates products، services، systems and proactively identify opportunities for system or process enhancements.
Proactively share ideas and recommendations to enhance service quality، operational efficiency، revenue performance and overall customer experience.
Must have the right to work and live in India
Qualification
& Experience
12 Years schooling or equivalent
Experience
Customer Service. Contact Centres 2+ Years
Position will be based in Mumbai، India
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How can I apply for مطلوب Customer Sales & Service Consultant – Mumbai?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
Do I need an account to apply?
An account helps you save jobs, track application status, and update your resume easily.
Advice before applying
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