Customer Sales & Service Agent - Japan
Job description
Job Purpose Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Key Responsibilities
- Ensure that all necessary ticket related documentation is filed، time tables updated، brochures، sale and promotional material is properly displayed on individual counters، providing various options to the customer which will assist in increasing sales.
- Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received.
- Support Travel Agents by assisting them in making bookings with special arrangements
- lingual calls، fluency in a required language will be advantageous.
Requirements & Qualifications
- Knowledge/skills: PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail
- Knowledge/skills
- PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
Benefits & Conditions
- lingual calls، fluency in a required language will be advantageous. You must have the right to live and work in Japan. Salary & benefits Competitive Salary
- Salary & benefits
- Competitive Salary
Work as part of a team to achieve individual، station and network Commercial objectives.
Job Outline: Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
Highlight to customers the relevant
covering their journey such as passport، visa & health
and other details such as check-in place and time
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained
Retail Office only
Advise and guide Travel Agents on quoting special fares and completing ticketing formalities
Fulfil Emirates online queries and other complex activities such as medical cases and special services
Qualification Educated to at least GCSE or O Level standard or equivalent. 2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism
Other languages besides English: As some Contact Centres deal with multi
Job Purpose
To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Job Outline
Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions
Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
and other details such as check-in place and time.
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares.
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
Fulfil Emirates online queries and other complex activities such as medical cases and special services.
Qualification
Educated to at least GCSE or O Level standard or equivalent.
2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism.
Other languages besides English
As some Contact Centres deal with multi
You must have the right to live and work in Japan.
You can connect directly with the employer via the verified options below or via quick apply.
Job match details
Advice before applying
Important questions before applying
How can I apply for Customer Sales & Service Agent - Japan?
Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
Is the salary listed?
The salary is not listed in the ad. You can ask about it when contacting or applying.
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Customer Sales & Service Agent - Japan
مجموعة طيران الإمارات (Emirates Group)
Job description
Job Purpose Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Key Responsibilities
- Ensure that all necessary ticket related documentation is filed، time tables updated، brochures، sale and promotional material is properly displayed on individual counters، providing various options to the customer which will assist in increasing sales.
- Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received.
- Support Travel Agents by assisting them in making bookings with special arrangements
- lingual calls، fluency in a required language will be advantageous.
Requirements & Qualifications
- Knowledge/skills: PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail
- Knowledge/skills
- PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
Benefits & Conditions
- lingual calls، fluency in a required language will be advantageous. You must have the right to live and work in Japan. Salary & benefits Competitive Salary
- Salary & benefits
- Competitive Salary
Work as part of a team to achieve individual، station and network Commercial objectives.
Job Outline: Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
Highlight to customers the relevant
covering their journey such as passport، visa & health
and other details such as check-in place and time
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained
Retail Office only
Advise and guide Travel Agents on quoting special fares and completing ticketing formalities
Fulfil Emirates online queries and other complex activities such as medical cases and special services
Qualification Educated to at least GCSE or O Level standard or equivalent. 2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism
Other languages besides English: As some Contact Centres deal with multi
Job Purpose
To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Job Outline
Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions
Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
and other details such as check-in place and time.
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares.
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
Fulfil Emirates online queries and other complex activities such as medical cases and special services.
Qualification
Educated to at least GCSE or O Level standard or equivalent.
2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism.
Other languages besides English
As some Contact Centres deal with multi
You must have the right to live and work in Japan.
Application and contact
Customer Sales & Service Agent - Japan
Choose an available application or contact method.
Job description
Read the job details and requirements before sending your application.
Job Purpose Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Key Responsibilities
- Ensure that all necessary ticket related documentation is filed، time tables updated، brochures، sale and promotional material is properly displayed on individual counters، providing various options to the customer which will assist in increasing sales.
- Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received.
- Support Travel Agents by assisting them in making bookings with special arrangements
- lingual calls، fluency in a required language will be advantageous.
Requirements & Qualifications
- Knowledge/skills: PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail
- Knowledge/skills
- PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
Benefits & Conditions
- lingual calls، fluency in a required language will be advantageous. You must have the right to live and work in Japan. Salary & benefits Competitive Salary
- Salary & benefits
- Competitive Salary
Work as part of a team to achieve individual، station and network Commercial objectives.
Job Outline: Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
Highlight to customers the relevant
covering their journey such as passport، visa & health
and other details such as check-in place and time
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained
Retail Office only
Advise and guide Travel Agents on quoting special fares and completing ticketing formalities
Fulfil Emirates online queries and other complex activities such as medical cases and special services
Qualification Educated to at least GCSE or O Level standard or equivalent. 2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism
Other languages besides English: As some Contact Centres deal with multi
Job Purpose
To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans
Job Outline
Ensure the highest standard of customer service is provided to Emirates customers، provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building، actively seeking out sales opportunities and promoting all Emirates related products
Ensure set service quality levels are achieved for all customer interactions
Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service
and other details such as check-in place and time.
Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership، DBB، Dubai stopovers، hotel bookings and upgraded fares.
Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
Fulfil Emirates online queries and other complex activities such as medical cases and special services.
Qualification
Educated to at least GCSE or O Level standard or equivalent.
2+ years in a contact centre or reservations office environment within the airline or travel industry or completion of a Diploma/Degree in Travel and Tourism.
Other languages besides English
As some Contact Centres deal with multi
You must have the right to live and work in Japan.
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Review the job details, then use the available apply or contact button on the job page.
Where is this job located?
The job location is Emirates.
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